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Your Data Rights (GDPR)

Last updated: January 2025

At Avango Couriers Ltd, we are committed to protecting your personal data and respecting your privacy rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Your Rights

Under data protection law, you have the following rights regarding your personal data:

Right to Access

You have the right to request a copy of the personal data we hold about you. This is known as a Subject Access Request (SAR).

Right to Rectification

You have the right to request that we correct any inaccurate personal data or complete any incomplete data we hold about you.

Right to Erasure

You have the right to request that we delete your personal data in certain circumstances, such as when the data is no longer necessary for its original purpose.

Right to Restrict Processing

You have the right to request that we limit how we use your data in certain circumstances, for example while we verify accuracy of data you have disputed.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another controller.

Right to Object

You have the right to object to the processing of your personal data in certain circumstances, including processing for direct marketing purposes.

Rights Related to Automated Decision-Making

You have the right not to be subject to decisions based solely on automated processing, including profiling, which produce legal or similarly significant effects.

2. How to Exercise Your Rights

To exercise any of these rights, please use the contact form below. We will respond to your request within one month. In complex cases, we may extend this by a further two months, but we will inform you if this is necessary.

3. Identity Verification

To protect your privacy, we may ask you to verify your identity before processing your request. This is to ensure we only disclose or modify data belonging to you.

4. Fees

In most cases, we will process your request free of charge. However, if your request is clearly unfounded, repetitive, or excessive, we may charge a reasonable fee or refuse to act on the request.

5. Complaints

If you are not satisfied with how we handle your request or believe we are not processing your data lawfully, you have the right to lodge a complaint with the supervisory authority:

Information Commissioner's Office (ICO)
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
ico.org.uk

6. Data Controller

The data controller responsible for your personal data is:

Avango Couriers Ltd
43 Treen Road
Tyldesley
Manchester
M29 7HD
United Kingdom
Tel: 0333 305 0204

7. Submit a Data Request

Use this form to exercise your data rights or make any data protection enquiry: